AI Receptionist for Real Estate Agents Who Are Out Showing
Your receptionist answers forwarded calls, asks about the lead's request and sends the details for your next move. Hear it handle a fictional sign call in the browser demo before setting up your own business.
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Turn Incoming Calls Into Useful Lead Details
Your receptionist handles the first conversation while you are with clients. It asks what the caller needs, captures a message and follows your instructions for appointments or urgent calls.
- Business context
Your services, hours and intake instructions shape what the receptionist asks.
- Lead details
Capture the property, request and callback information before your next conversation.
- Agent handoff
Read the summary, then handle advice and decisions that need you.
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An AI receptionist for real estate gives a caller somewhere to start when you are walking a property or meeting a seller. Your onboarding chat and website supply the business information. You choose the questions that make a message useful, such as which property prompted the call and whether the person wants a showing or a callback.
The receptionist answers as your business and identifies itself as a virtual assistant with a recording notice. You receive a summary, urgency tag, transcript and recording by email and app push notification. It handles intake and approved business information; you handle property advice, pricing strategy and negotiation. That division keeps the first conversation focused on what you need to respond.
Follow a Saturday Sign Call From Greeting to Handoff
For a Saturday sign call, your receptionist asks which property the buyer means and what they want to do next. It collects the request, then follows your appointment or callback instructions.
- Identify the property
Ask the caller for the address on the yard sign.
- Capture the request
Find out whether the caller wants an appointment or agent callback.
- Send the context
Your alert includes the conversation summary, transcript and call recording.
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Imagine a buyer parked beside a yard sign while you are already showing another home. In this fictional example, the receptionist gives its notices and asks which address they are calling about. The buyer wants a Saturday appointment and leaves the details you need to follow up.
If you choose booking, your receptionist books appointments into Google Calendar. If you prefer to arrange showings personally, it takes the request for your callback. It leaves access arrangements and agent decisions to you.
Your email and app push notification bring the conversation into view between visits. Try the fictional Saturday showing scenario or read how showing requests are handled before choosing your intake instructions.
Sort Buyer, Seller, Renter and Vendor Requests
Your receptionist asks why the person is calling and uses your intake rules to collect the right details. Buyer inquiries, seller requests, rental questions and vendor messages can need different next steps.
- Buyer inquiries
Collect the property and requested next step for the agent's response.
- Seller requests
Take the property details and callback request without offering a valuation.
- Other callers
Use your service boundaries to handle renter questions and vendor messages.
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The caller's reason for getting in touch gives your receptionist the starting point. For a buyer, your questions might focus on the address and requested appointment. For a seller asking what a home is worth, the message can collect property details and a callback request so you can discuss value yourself.
Tell the onboarding chat whether you handle rentals and what information you want from vendors. Your receptionist uses those service boundaries when taking messages. You also define urgent situations and who should receive a transfer or page, in the order you set. With a warm transfer, your on-call person hears a brief summary before deciding to accept the call by pressing 1.
Set Fair Housing Guardrails and Keep Agent Advice With You
Our receptionist follows the same intake approach for callers and leaves neighborhood opinions, home values and commission discussions out of its answers. Requests for advice go to you for a response.
- Consistent answers
Give callers the same approved business information and request-based intake questions.
- No steering
The receptionist does not describe neighborhoods, schools or who a home suits.
- Agent decisions
Value opinions, negotiation, pricing strategy and compensation discussions stay with you.
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Our Fair Housing guardrails keep the receptionist focused on the caller's request and your business information. It does not describe neighborhoods, schools, safety or who a property is good for. When a caller asks those questions, it records the request for your response instead of offering an opinion.
The same boundary applies to home values, pricing strategy, negotiation, commission and compensation. A seller asking for a valuation gets a path to your callback, without an AI estimate. You handle buyer agreements and decisions about arranging a tour.
These are limits on what our product discusses. Test a value question in the demo to hear how the receptionist brings the conversation back to taking a useful message.
Use the Same Business Knowledge on Phone and Website Chat
The website chat add-on uses the same business knowledge and rules as your phone receptionist. A visitor can ask about your services at night while the conversation stays within your instructions.
- Shared knowledge
Phone and website chat use the same business information and instructions.
- Website add-on
Put chat on your own site for visitors with questions.
- Consistent limits
Chat follows the same rules for property advice and business scope.
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Your real estate AI receptionist can also answer visitors through the website chat add-on. A person browsing at 11 p.m. can ask about your services without picking up the phone. The chat uses the same knowledge and rules as your receptionist, so you can give both channels a consistent business brief.
That shared knowledge does not change the product's scope. Questions about valuation or negotiation still belong with an agent. Phone call alerts arrive by email and app push, and direct connections to your other software are not live. Explore website chat for real estate inquiries to consider whether the add-on fits the way prospects reach your business.
Roll Out Coverage With Your Team's Call Rules
Your team can start with overflow or after-hours calls and define who handles urgent requests. Set the forwarding choice, intake questions and contact order before testing the flow together.
- Choose coverage
Start with no-answer, busy or after-hours forwarding, or send all calls.
- Name urgent contacts
Set the order for reaching the people handling urgent requests.
- Review and adjust
Use call records to check intake and update instructions in plain words.
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Start with the gap your team wants covered. An agent who answers between appointments may choose no-answer forwarding. A team covering evenings may start after hours. Full forwarding is available when you want the receptionist to take the first conversation across the business day.
Agree on which requests count as urgent and who should receive them. Then test a buyer inquiry, a seller value question and an urgent scenario before forwarding customer calls. Review the summaries together for missing intake details.
You can change hours, questions and routing settings by telling the AI in plain words. Read the forwarding and testing walkthrough, then request a free trial for your team to prepare for setup.
Quick answers
Can the receptionist book showings while I am with a client?
It can book appointments into Google Calendar or take showing details for your callback. Choose which approach you want during setup. A showing request can include the property and requested time, while you keep responsibility for access arrangements, buyer agreements and the agent decisions involved in arranging a tour.
Will it answer a seller's question about what their house is worth?
Your receptionist takes the seller's property details and callback request so you can discuss value. It does not offer home-value opinions, pricing strategy or negotiation advice. That keeps the call useful as intake while leaving the seller's substantive property questions for your conversation with them.
Can it tell whether someone is buying, selling or asking about a rental?
It asks the caller what they need, then follows the intake questions and service boundaries you provide. You can collect different details for a buyer inquiry, seller request or rental question. Tell it whether rentals are part of your business so it can handle those inquiries according to your instructions.
Can I use it for Spanish-speaking callers?
Yes. The receptionist speaks English and Spanish, and callers can switch languages during a call. It uses your business knowledge and intake rules to handle the request. You can review the transcript, summary and recording afterward, just as you would for other calls to your business.
Does it put lead details into my real estate software?
It sends call summaries, transcripts and recordings through email and app push notifications, with records available in your dashboard. You can enter the relevant details into the software you use. Direct software connections are not live, so include that manual step when deciding how your team will handle new lead messages.
Can I try a sign call before paying?
Use the browser demo without signing up to hear a fictional buyer call from a yard sign or a showing request. To test your own business instructions, request a free trial. A card is required before your business call forwarding goes live, and you can cancel online.
Hear a Sign Call Before Your Next Showing
Try a fictional buyer or seller conversation in the browser demo. Then request a free trial to build your own intake questions and test your call handling.